A company with 1,000 Internet users could lose upwards of $35 million in productivity annually from just an hour of daily Web surfing by employees
Non-work related Internet surfing results in up to a 40% loss in productivity each year at American businesses.
On average, office workers spend 21 hours per week online at the office, as oppose to only 9.5 hours at home.
Out of 800 workers surveyed, 21% – 31% admitted to sending company confidential information, like financial or product data, to recipients outside the company by email.
According to a survey by International Data Corp (IDC), 30 to 40% of internet access is spent on non-work related browsing, and a staggering 60% of all online purchases are made during working hours.
Staff Computer and Internet Abuse Statistics
70% of all web traffic to Internet pornography sites occurs during the work hours of 9am-5pm.
58% of industrial espionage is perpetrated by current or former employees.
48% of large companies blame their worst security breaches on employees.
46% of the one thousand largest companies globally will be utilizing IM as a daily communications tool.
64% of employees say they use the Internet for personal interest during
70% of all Internet porn traffic occurs during the nine-to-five work day.
37% of workers say they surf the Web constantly at work.
77.7% of major U.S. companies keep tabs on employees by checking their e-mail, Internet, phone calls, computer files, or by videotaping them at work.
63% of companies monitor workers Internet connections and 47% store and review employee e-mail.
27% of companies say that they’ve fired employees for misuse of office e-mail or Internet connections, and 65% report some disciplinary measure for those offenses.
90% of employees feel the Internet can be addictive, and 41 percent admit to personal surfing at work for more than three hours per week.
60% of Security Breaches occur within the Company – behind the Firewall
25% of corporate Internet traffic is considered to be “unrelated to
30-40% of lost productivity is accounted for by cyber-slacking.
32.6% of workers surf the net with no specific objective; men are twice
as likely as women.
27% of Fortune 500 organizations have defended themselves against claims of sexual harassment stemming from inappropriate email.
90% of respondents (primarily large corporations and government agencies) detected computer security breaches within the previous 12 months, 80% acknowledged financial losses due to computer breaches, 44% were willing and/or able to quantify their losses, at more than $455 million.
The Bottom Line
Companies that do not conduct policy training or monitor internal messages can be putting themselves at risk. In 2003, oil company Chevron USA paid $2.2 million to settle a sexual harassment lawsuit over its email content.
Most studies show 70% of companies have had sex sites accessed using their network.
Some estimates reveal that computer crime may cost as much as $50 billion per year.
Around 80% of computer crime is committed by “insiders”. They manage to steal $100 million by some estimates; $1 billion by others.
The average fraud inflicts a loss of about $110,000 per corporate/organization victim, and $15,000 to each individual victim.
Traditionally, employers have been responsible and liable for the actions of their employees in the workplace. However, if an organization can demonstrate a “duty of care” to reduce unacceptable employee activity, then it could minimize it’s potential for liability.
Can you really afford not to monitor your office computers?